Technical Support Request Form
Company Name:
Contact Name:
Contact Phone #:
Contact Email:
Description of error:
Description of steps
causing error:
Magician Level:
Micro
Mini
Basic
Plus E
Plus F
Magician Version:
Operating System:
Windows 95
Windows 98
Windows NT 4
Windows ME
Windows 2000
Windows XP
Windows NT Server 4
Windows 2000 Server
Windows XP Server
Windows 2003 Server
Service Pack #:
Upgrades:
Other software installed:
Problem Classification:
Priority 1
Priority 2
Priority 3
Priority 4
Classification Info
